Warranty
At Mitsubishi Appliance, we stand behind the quality and performance of every product we deliver. Our warranty policy is designed to give you complete peace of mind and long-term confidence in your purchase.
Standard Warranty Coverage
- Duration: All products come with a 2-year standard warranty covering manufacturing defects in materials and workmanship.
- Extended Coverage: Enjoy an additional 3-year extended warranty on selected models, providing up to 5 years of total protection.
What’s Covered:
- Manufacturing or material defects that affect normal operation
- Component failures under normal household or commercial use
- Labor costs for repairs or replacement during the warranty period (authorized service centers only)
What’s Not Covered:
- Damage caused by improper installation, misuse, or accidents
- Wear-and-tear parts such as filters, seals, or accessories
- Unauthorized modifications or repairs by non-certified technicians
How to Claim Your Warranty:
- Keep your proof of purchase (invoice or receipt).
- Contact our Customer Service via the Contact Us page or your local authorized dealer.
- Our team will guide you through troubleshooting, inspection, and service arrangements.
At Mitsubishi Appliance, our warranty is more than just a promise—it’s our commitment to delivering reliable, high-performance products that you can trust for years to come.
Mitsubishi Appliance Warranty Overview
| Coverage Item | Standard Warranty | Extended Warranty | Notes |
|---|---|---|---|
| Warranty Duration | 2 Years | Additional 3 Years (Total 5 Years) | Extended warranty available on selected models |
| Product Scope | Smart toilets, showers, bathtubs, faucets, towel racks, accessories | Same as standard | Coverage applies to all eligible models |
| Covered Issues | Manufacturing defects, material faults, component failures under normal use | Same as standard | Authorized service only |
| Labor Costs | Included during warranty period | Included during warranty period | Service must be performed by certified technicians |
| Exclusions | Improper installation, misuse, accidents, wear-and-tear parts, unauthorized repairs | Same as standard | See full policy for details |
| Claim Process | Proof of purchase required; contact Customer Service or authorized dealer | Same as standard | Support available via Contact Us page |
